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    • Improving Universal Credit
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    • Securing discretionary reduction of Council Tax for clients facing financial hardship
      • Persuading the council to remove the minimum Council Tax contribution for low-income households
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      • Examples of Council Tax Arrears Cases to be Raised with Council Officers
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    • Helping people in the Borough learn how to get online
    • Improving support for private renting for tenants on low incomes
    • Persuading the council to remove the minimum Council Tax contribution for low-income households
    • Tackling problems with benefits provided by the Department for Work and Pensions
    • Working with Richmond Housing Partnership to improve their rent collection policy
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