URGENT MATTERS

If you’re at immediate risk — eviction in the next 7 days, no food or heat tonight, fleeing harm, a court hearing this week — please call our Adviceline on 0808 278 7873 rather than use this form. We aim to respond to online enquiries within [X] working days.

If your problem is about something you bought, a service you paid for, or a trader or business, please contact the national Citizens Advice Consumer Helpline on 0808 223 1133 (Welsh-language: 0808 223 1144). We don’t deal with consumer cases at this office.

POSTCODE CHECK

We can only help people who live, work or study in the London Borough of Richmond upon Thames.