Welcome to Citizens Advice Richmond. We are a local charity offering advice on a wide range of issues to anyone who live, work or study in the borough of Richmond. The advice we give is free of charge, confidential and impartial.
While we advise on any matter of concern to a client, the most common topics we advise on include:
- Welfare benefits
- Cost of living support
- Grant eligibility
- Debt and money
- Housing
- Employment
- Holiday and Transport
- Buying or repairing a car
- Scams
- Something has gone wrong with a purchase
- Insurance
- Water
- Phone, internet or TV
-
Home improvements
- Housing Reviews (including banding and intentional homelessness)
- Preparation and Representation for Tribunals
- Immigration Appeals (including overstaying)
Our offices
We have offices in Hampton Hill, Sheen and Barnes. Outreach services are also available at Hampton, Ham library and Whitton library. Clients can receive advice by visiting one of our sites. Please see Visit Us for information about this service. Clients can also receive advice by telephone or online.
Citizens Advice Richmond is the operating name of Richmond Citizens Advice Bureaux Service
Charity registration number: 1085878; a company limited by guarantee, registered in England and Wales, registered number: 04140012
Registered office: 94-102 High Street Hampton Hill TW12 1NY
Authorised and regulated by the Financial Conduct Authority: FRN 617709
We are registered with the Information Commissioner’s Office under Ref Z5555024 and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.