Phone Us

Due to high demand for our telephone service, you may have to try several times before getting through (there’s no queuing system and it’s not possible to leave a message).  Please note, we only provide services to those who live, work or study in the borough of Richmond-upon-Thames.

If you’re unable to get through, please consider using our Online Advice

Our telephone helpline Freephone number is 0808 278 7873. Calls to this AdviceLine are free from both mobiles and landlines.

 Monday 10am – 1pm
 Tuesday 10am – 1pm
 Wednesday

10am – 1pm

 Thursday 10am – 1pm
 Friday 10am – 1pm

 

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