This page lists current paid job opportunities. If you would like to volunteer with us, please visit our Volunteering page. We don’t have any vacancies at the moment, but we’re always on the lookout for talented people! Check back here for future opportunities.
Note: vacancies below currently hidden using the Column’s ‘Responsive Options’ tab
Advice Session Supervisor
Location: London Borough of Richmond Upon Thames
Hours: 28 hours per week
Salary: £33,662.46 per annum pro rata + pension contribution
Start Date: Immediate Start
Deadline: Rolling – as soon as the position is filled
Join Citizens Advice Richmond as an Advice Session Supervisor
Citizens Advice Richmond is seeking an experienced Advice Session Supervisor for an initial three-month fixed-term contract. This rewarding role involves supporting our dedicated team of paid and volunteer advisers as they provide crucial generalist advice on welfare benefits, debt, housing, employment, and more.
You will be responsible for managing and supervising advice sessions, whether via drop-in, appointments, email, or telephone. A key part of your role will be ensuring our high advice quality standards are maintained and enhanced through regular supervision and case checking.
This position is for 28 hours per week (pro rata), based in the London Borough of Richmond Upon Thames, with hybrid or remote working considered. Job shares or fewer hours may also be an option. Previous experience as an Advice Session Supervisor is essential, and we are keen for the successful candidate to start immediately. If you have the required experience and are passionate about supporting quality advice delivery, we encourage you to apply.
For more information and how to apply please see the job pack.
Training Lead
Salary: £16,000 per annum + pension contribution (this is the pro-rata salary for two days per week, based on a full-time equivalent of £40,000 per annum).
Location: London Borough of Richmond Upon Thames
Hours: 14 hours per week
Contract: Permanent subject to funding
Start Date: Immediate Start
Deadline: Rolling – as soon as the position is filled
Join Citizens Advice Richmond as an Training Lead
Citizens Advice Richmond is seeking a dedicated and experienced Training Lead to join our dynamic team. This vital role focuses on ensuring all our staff and volunteers possess the necessary skills and knowledge to deliver high-quality advice and support to the Richmond community.
As Training Lead, you will be at the forefront of shaping and delivering our comprehensive training programs. Your responsibilities will include onboarding new volunteers through the Advice Learning Pathway (ALP), coordinating and delivering training across the organization, and fostering a culture of continuous professional development. This position requires a proactive and collaborative individual who can assess training needs, develop and deliver engaging training sessions, and ensure all learning aligns with Citizens Advice quality standards. Key duties involve working with the Volunteer Coordinator on recruitment and training, creating and maintaining an annual training plan, and supporting all team members in their learning journeys.
For more information and how to apply please see the job pack.
Financial Resilience Navigator
Salary: £32,682 – £33,662.46 depending on experience + pension contribution
Location: London Borough of Richmond Upon Thames
Hours: 35 hours per week
Contract: Permanent subject to funding
Start Date: Immediate Start
Deadline: Rolling – as soon as the position is filled
Join Citizens Advice Richmond as an Financial Resilience Navigator
Citizens Advice Richmond is launching an exciting new project and seeks a passionate Financial Resilience Navigator to join our team. This rewarding role involves providing holistic support to vulnerable households across the Richmond Borough, helping them achieve greater financial sustainability.
You will serve as a single point of contact, assisting clients with welfare benefits, income maximization, debt management, housing, and related issues. This role emphasizes connection, compassion, and coordination, requiring collaboration with various organizations and council services to ensure comprehensive client support. Key responsibilities include client advocacy, community outreach, case management, and stakeholder collaboration.
For more information and how to apply please see the job pack.
Location: London Borough of Richmond Upon Thames
21 hours per week
£40,000 per annum pro rata + pension contribution
Deadline: Monday 14 August 2023 at 12 noon