About Us
Citizens Advice Richmond is a local charity which has helped the people of Richmond since 1940. We offer generalist advice on any issue and specialist debt advice. Citizens Advice Richmond is a member of the national Citizens Advice service, a network of around 300 local advice centres.
Our Values
Client Centered approach
We put our clients at the heart of everything we do.
Community responsiveness
We actively respond to the needs of the local community.
Excellence in advice
We provide high quality, relevant and accessible advice.
Confidentiality and impartiality
We uphold the highest confidentiality and impartiality standards.
Equity, Diversity and inclusion
We promote EDI and actively challenge discrimination.
In addition, Citizens Advice Richmond uses the experience of our clients to influence policy makers and campaign for change to benefit the whole community. We also offer a money education programme to empower people and to increase their confidence about personal finances. We aim to be the first port of call for any advice or information issue.