Health and Disability Green Paper Consultation Response

Disability benefit plans need sufficient funds

The Government must focus on practical outcomes and adequate resources to achieve positive change when it acts on its Disability Benefits Green Paper proposals.

Our response to the consultation was based on evidence from clients who struggle to cope with a benefits system which is not currently fit for purpose. We support many of the policy proposals, but these are empty words if they are not backed up positive action on the ground. Better decision making is vital. We see numerous problems from sloppy administration causing unnecessary hardship. Incorrect advice, poor communication and lengthy response times leave clients missing benefit payments they are entitled to. Reducing the frequent, long delays when decisions are challenged is also needed as is support for those appealing decisions.

Our Call for Action: The Government must allocate more funding and more efficient resources to the disability benefits system if it is to achieve positive outcomes from its Green Paper proposals.

You can view our full response here: Disability Benefits Green Paper Citizens Advice Richmond response

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